FAQ

Those are some of the most asked questions, if you have another question feel free to contact me :)

- Are your crystals real?

Yes! All the crystals that are available on my webshop are real. The manmade crystals are made clear (such as opalite), these aren't natural. 

- Which shipping carrier do you use?

We mainly use Bpost and Mondial Relay. If you'd like another shipping carrier, please contact us so we can see what we can do.

- Can I leave a suggestion for new crystals/concepts on the webshop?

Yes, you're more then welcome to! Send us an email or DM on Instagram and we'll take it with us to future restocks.

- When do you restock?

We restock almost every 2 weeks. The exact date and hour will be revealed on our social media's and email subscribers. 

- How are your orders packaged?

We try to be as eco-friendly as possible when packing our orders. We recycle bubble wrap & papers from other packages that we get in, so we can keep our waste low. This means you may not get a super pretty package to unbox, but it does mean it’s more eco-friendly :)

- Can you pack my order as a gift?

Yes we can! Just note that there will be bubble wrap underneath the gift paper, to ensure the product arrives safely. Leave a note in your shopping cart if you’d like this option!

- Who are your suppliers?

Unfortunately, we don't give out our suppliers. These are a trade secret, and also take a lot of time to find.